Data Center Engineering Operation Technician, PHX
Amazon
Description
Job Summary
Engineering Operations Technician (EOT) – AWS Data Centers
Join AWS Infrastructure Services, the team that keeps the world's largest cloud computing platform running. As an Engineering Operations Technician, you'll maintain and operate critical infrastructure systems within our state-of-the-art data centers—ensuring reliability, safety, and security for customers worldwide.
What You'll Do:
Support daily operations of power, cooling, networking, and server infrastructure
Test and implement emerging technologies and best practices
Collaborate with a diverse team of engineers, supply chain specialists, security experts, and operations managers
What We Offer:
Work in some of the world's most sophisticated and secure data center environments
Continuous learning and professional development opportunities
An inclusive culture that encourages innovation and ownership
The chance to solve complex, high-impact challenges at global scale
Key job responsibilities
Roles and Responsibilities
Daily building rounds to monitor and record information from electrical, mechanical, and fire/life safety equipment to ensure 24/7 reliability and availability
- Monitor Building Management Systems (BMS) and Electrical Power Management System (EPMS)
- Assist in troubleshooting of facility and rack-level events within internal Service Level Agreements (SLA)
- Perform rack installs and rack decommissioning within internal SLA
- Perform PM, troubleshooting, root cause analysis, and repair of electrical and mechanical equipment
- Technical writing to support change management program
- Monitor daily work requests and manage to resolution, and execute projects from conception to completion
- On-site support of contractors, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation
- Work schedule changes depending on specific site needs. Shifts can be up to 12-hours and may rotate on a predefined schedule. Some locations have on-call rotations.
- Role may support more than one location/site.
A day in the life
Physical Requirements:
Willingness and demonstrated ability to work in the following physical conditions with reasonable accommodations:
- Regularly lift and/or move up to 39 pounds independently
- Participate in group lifts for 40+ pounds
- Maintain balance and perform construction tasks while on a ladder
- Regularly walk, use hands and fingers, handle or feel, reach with hands and arms, stoop, kneel, crouch or crawl, climb stairs, twist, bend, work above shoulders, grasp, carry, push and pull objects into position