Description

Amazon Web Services (AWS) serves customers and developers who rely on storage, compute, and our other service capabilities. Our customers trust us to
handle their data with air-tight security measures, which is something that we guarantee.

The AMER Non-Traditional Environment (NTE) Security Team is looking for a Data Center Security Specialist to join our expanding Non-Traditional Control Center Team. The ideal candidate is detail-oriented, innovative, and professional.

They will have a passion for delighting customers, teamwork, and continuous improvement. The Data Center Security Specialist role may encompass oversight of contract employee deliverables and collaboration with NTE Security Managers in order to devise security strategies, achieve financial targets, and to improve the overall operational security within our NTE Data Centers. They will report to the NTE Regional Security Operations Manager.

Key job responsibilities
- Coordinate the activities with internal and external stakeholders.
- Coordinate the activities of a professional contract guard force.
- Interface with and assist in mobilizing vendors involved in system repairs and new security construction.
- Oversee individual security vendor deliverables, track service delivery and request corrective actions from vendors as needed.
- Foster working relationships to educate Data Center business partners and stakeholders on NTE Security posture, processes and procedures.
- Foster working relationships to educate Data Center business partners and stakeholders on false alarm reductions.
- Extract metrics and observe improvements by looking at and analyzing data.
- Verify Data Center security programs are delivered to meet defined global security standards.
- Develop strategies for improving electronic surveillance and access controls.
- Draft reports and prepare presentations on the status of physical security operations.
- Collaborate with managers in writing and implementing security processes and procedures.
- Serve as a customer advocate by identifying security-related opportunities and crafting innovative solutions that maintain security standards.


A day in the life
We are the security service team supporting the Non-Traditional Environment (NTE) Global Data Center portfolio. Operating under a follow-the-sun model, our team provides 24/7/365 security support services to NTE Global partners, customers and vendors worldwide. Our services include, but are not limited to, access control management, masking, security systems troubleshooting, break-fix and physical security compliance.

As a key player in our 24/7 security operations, you'll protect critical data center infrastructure while working in a fast-paced, dynamic environment. Your day involves coordinating with security teams, managing vendor relationships, and responding to real-time security needs across our facilities. You'll monitor security metrics, investigate incidents, and develop solutions to enhance our security posture. One moment you might be reviewing surveillance systems, the next conducting security audits or coaching team members on best practices. Working in shifts, you'll collaborate with global colleagues to innovate and improve our security processes. While the work is structured, expect the unexpected – each day brings new challenges and opportunities to protect our essential facilities.

About the team
AWS Infrastructure Services (AIS) owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.