DESCRIPTION

At Amazon, we're working to be Earth's most Customer-centric Company and Earth's Best Employer. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build and expand the Cloud, this is your chance to make history.

Amazon is looking for a Network Deploy Technician to join our growing team within infrastructure operations. You will work with minimum supervision in a dynamic environment to drive the stability and sustainability of our next-generation networks and assist in the development of innovative ways to automate and scale our network.

The position's responsibilities include scaling support of several data center locations and day to day assistance with capacity management. You will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Network Leadership and Technical Project Managers.

You will leverage your experience supporting large scale, enterprise class networks as well as network implementation and troubleshooting. As a Network Deploy Technician, you will work in a fast paced, collaborative environment with regular peer and customer interaction. In addition to providing management and support of AWS’ vast network infrastructure, Network Deploy Technicians establish and follow best practices and refine operational procedures.

All physical requirements are expected with reasonable accommodations:


Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds

Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed

Working in cramped and/or elevated and/or noisy environments

Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day

Ascending and descending ladders, stairs, and gangways safely and without limitation


NOTE: Amazon is not able to provide sponsorship now or in the future for these positions. Eligible candidates must have work authorization without employer intervention to be considered.

Key job responsibilities
Manage work and priorities through ticketing system and workflows to complete customer requests and projects

Collaboration with various stakeholders to remove project obstacles

Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low level application interaction

Up to 20% travel within geographical work area is required. Some travel outside traditional work area may be requested, including internationally

Troubleshooting cabling infrastructure connectivity issues, including patch panels and patch cords

Specifying Power and Cooling requirements and ensuring Hardware Racking/Stacking completed for new equipment

Participate in the migration, basic configuration and rollout of new or upgraded hardware

Moving and lifting computer equipment up to 40 lbs

Availability to work in an environment that operates 24/7